Case Study – Cleaning Up Your Collection with collectionHQ


North Richland Hills Library in Texas is a single branch system with a large team oflibrarians and selectors. It serves a population of more than 63,000 and collectionHQ, the world’s leading collection management tool, was introduced to the library in 2016 to support evidence based collection management.

The Challenge

Prior to the introduction of collectionHQ, weeding processes at the library had been sporadic with no regular workflow for removal of dead or grubby items. Karen Raborn, Collection Manager at the library shared: “Weeding often happened in spurts. People would be busy with other priorities then there would be a big weeding push. Each department handled weeding differently with different timelines, so it got to the point where our Director recognized the need for a unified approach to collection management and deselection.”

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Baker Turns 35!


In 1983, two librarians at the then-newly built Douglas County Public Library in Minden, Nev. had the idea to adopt two cats to work in the library keeping rodents away. Their working role, however, evolved into much more as the pair of Scottish Folds stole the hearts of the small town and eventually became Baker & Taylor’s very own mascots, appropriately named Baker and Taylor.

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Author Spotlight: Sarah Dessen


When Sarah Dessen finished her 12th book, the critically acclaimed author of young adult fiction didn’t know if she had another novel in her. But while watching her two babysitters plan weddings, Dessen began to think about the different ways people come together in the world, and what it would be like, as she says, to see the process again and again, from a wedding planner’s perspective. That lead to her new novel, Once and for All (Viking Books for Young Readers, June 2017), a bubbly story about Louna, the cynical daughter of a wedding planner, and what happens when she meets a charming, serial dater who decides she’s the girl he wants. Baker & Taylor spoke with Dessen.

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Community Sharing: Learn more at our TLA session on April 21!

The Texas Library Association, TLA, annual conference is just one week away. As you pack your bags for San Antonio, don’t forget to save space on your schedule for an interactive session about Community Sharing hosted by Houston Public Library, Baker & Taylor and Follett.communityshare

Two heads are better than one. This tried and true piece of wisdom is the basis for Baker & Taylor and Follett’s groundbreaking Community Sharing program. This program gives new life to the way libraries circulate digital content by connecting communities with the schools they serve through the simple art of sharing. When public and school libraries work together, good things happen.

Houston Public Library is one system that saw all the good Community Sharing can do in action. They’ll share their experience with the program and how it has and will impact their community at the session. Presenters from Houston Public Library, Follett and Baker & Taylor will lead the session on Friday, April 21 from 2:45 p.m. to 3:45 p.m. in room 205 of the Henry B. Gonzalez Convention Center. RSVP below!

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Get To Know Your Rep: Jill Blades


What started as a love of all things books has grown into a now decade long career with Baker & Taylor. Jill Blades started at the company 10 years ago, but about one year ago shifted into her new role as a public library sales consultant where she puts her love of reading to use daily, working with libraries to grow and thrive.

As a sales consultant she covers the southern states of Tennessee, Mississippi, Alabama, Georgia (where she grew up) and South Carolina (where she currently resides, outside of Charleston). Notes in the Margin sat down with Jill to learn a little bit more about her, beyond just her work at Baker & Taylor.

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New Haven Free Public Library: “Fewer Cooks in the Kitchen”


Baker & Taylor is willing to really work with a library to customize to what you need. They’ve been doing this a long time and really guided us through the process.

Kristin Mancini | Technical Services Manager


Founded in 1886, New Haven Free Public Library (NHFPL) serves an urban population of 130,000 that is notable for its cultural diversity and wide disparities in income and education level. With four branches and the Ives Main Library, NHFPL works within significant budget constraints to serve the public with books, electronic resources, internet access and programs for youth and adults.


Despite the presence of world-class Yale University, New Haven as a community faces many challenges, including unemployment and poverty rates of twice the national average. For NHFPL, these gritty realities hit home in the early 2000s with staff layoffs and the inability to backfill positions. “We no longer had the staff to catalog and process materials and get them on the shelf and circulating in a timely manner,” says Kristin Mancini, manager of technical services at NHFPL. “We had to find an alternative.”

NHFPL had tried outsourcing on a limited basis once before, purchasing shelf-ready books for an opening-day collection. That positive experience led the technical staff to recommend choosing a vendor as a cost-effective solution to the staffing crisis. Eventually, they proposed Baker & Taylor’s Custom Library Services (CLS) to the New Haven Board of Alders, which approved the selection.

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