Chattanooga Public Library, Tennessee is a four-branch system serving a population of 170,000. Library Director, Corinne Hill, made the decision to implement collectionHQ in 2012 to support informed, evidence based collection development and introduced ESP in 2016 to take that insight one step further.
Before the introduction of collectionHQ, staff at Chattanooga Public Library relied on anecdotal evidence and bestseller lists to plan selection. Implementing collectionHQ offered a comprehensive tool to budget and select new titles, opening the team’s eyes to the possibilities of big data. But just one part was missing: how did they apply that data to select prepublished titles?